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JCI Certification

On February 7, 2015, the Ashikaga Red Cross Hospital was certified by Joint Commission International (hereinafter referred to as “JCI”), which is the world body responsible for accrediting medical facilities internationally. We are the first Red Cross Hospital and the ninth hospital in Japan to obtain such certification.
After the move from the old hospital building was concluded in July 2011, major improvements to the medical facilities was subsequently made and as the next step, the Hospital targeted the achievement of the JCI mission of “Patient Safety” and “Enhancement of Quality of Care”. In order to provide all our various patients with the highest level of safe medical care, we began and continue to strive to achieve and maintain JCI standards. Our goal is to continue to always view the hospital from the patient’s perspective, seek to enhance and improve service quality on a continuous basis and to endeavor for the Hospital to be the source of regional pride.

What is Joint Commission International?

As can be seen from its name, it is not a Japanese organization but an institution for international standards certification headquartered in the United States. Foreign committee members evaluate over 1,146 checkpoints. As of March 2015, 740 medical facilities in Europe, Asia and South America have received this valuable internationally recognized certification. Here in Japan the following hospitals have been accredited; Kameda Sogo Hospital Medical Center (Kamogawa), NTT East Japan Kanto Hospital Medical Center Tokyo(Shinagawa), St. Luke’s International Hospital (Tokyo), Shonan Kamakura General Hospital (Kamakura), Seirei Hamamatsu General Hospital (Hamamatsu), Aizawa Hospital (Matsumoto), Saiseikai Kumamoto Hospital (Kumamoto), Hayama Heart Center (Miura-gun), and Saitama Medical University International Medical Center (Hidaka), Juntendo University Hospital(Bunkyo-ku), Nanbu Tokushukai Hospital (Shimajiri gun), Sapporo Higashi Tokushukai Hospital (Sapporo), IUHW Mita Hospital (Minato-ku), and Kurashiki Central Hospital (Kurashiki City).

Enhancing Patient Care Safety and Quality of Care

As a part of our efforts to obtain JCI certification, we initiated from 2012 the process of confirming the patient’s identity by asking for their full name and date of birth.
At the beginning, there was a feeling of an additional burden being placed on the patient and a lack of consistency in application among the hospital staff but we now sense that it is recognized as standard procedure. We believe we are preventing mistakes in patient identity and thus enhancing medical care safeguards. While we will obviously continue our own efforts to improve, in order to enable us to provide safe and high quality medical care to our patients, we believe we will on occasion request the cooperation and support of our patients. Your continued understanding would be very much appreciated.
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